Error: File D:/eHealth63/discover/SNMPv3.dci Line 1 Error: Syntax error in rule"

Article Id: 32507

Status: Published

Updated On: 14-02-2018 08:27

Legacy Id: TEC1655284

Products:

EHEALTH - MISC , CA eHealth Performance Management - Data Polling , CA eHealth Performance Management - Usage and Administration , DEVELOPER PROG , REMOTE POLLER

Issue/Introduction:

Scenario:

Trying to run a SNMPv3 discovery on an eHealth poller that has SNMPv3 support installed on it, but get the following error:

" File D:/eHealth63/discover/SNMPv3.dci Line 1 Error: Syntax error in rule"

Cause:

The V3 key file was in this location where DCI Rules belong: $NH_HOME/discover/
AND it was selected in his discover policies.

The Discover code therefore tried to process this file as a DCI Rule and because the rules file requires specific syntax, the Merge process threw an exception when it tried to process the incorrectly formatted rule.

So check / edit your Discover Policy(s) and ensure this file is not selected in the Use DciRule area.

It is recommended not to store the output file of nhExportSnmpKeyInfo in this directory.

Environment:

Release: LHDEVC99000-6.3-eHealth-Live Health Upgrade Elements
Component: