Error: File D:/eHealth63/discover/SNMPv3.dci Line 1 Error: Syntax error in rule"

Products

• EHEALTH
• CA eHealth

Issue/Introduction

Scenario:

Trying to run a SNMPv3 discovery on an eHealth poller that has SNMPv3 support installed on it, but get the following error:

" File D:/eHealth63/discover/SNMPv3.dci Line 1 Error: Syntax error in rule"

Cause: 

The V3 key file was in this location where DCI Rules belong: $NH_HOME/discover/
AND it was selected in his discover policies.

The Discover code therefore tried to process this file as a DCI Rule and because the rules file requires specific syntax, the Merge process threw an exception when it tried to process the incorrectly formatted rule.

So check / edit your Discover Policy(s) and ensure this file is not selected in the Use DciRule area.

It is recommended not to store the output file of nhExportSnmpKeyInfo in this directory.

Environment

Release: LHDEVC99000-6.3-eHealth-Live Health Upgrade Elements
Component: