NETSCOUT vSCOUT 6.0.1 for NSX 6.2.x, 6.3.x, 6.4.0 and 6.4.1

Products

• VMware NSX Networking

Issue/Introduction

NETSCOUT’s nGeniusONE solution provides service assurance and performance management functions across network, service and application tiers. nGeniusONE uses a patented metadata model called Adaptive Service Intelligence that is derived from IP packet flows in real-time.
The NSX version of NETSCOUT vSCOUT is a service virtual machine (SVM) that contains NETSCOUT’s lightweight vSCOUT packet analysis agent. The NSX architecture includes interfaces that enable selected partners modules to access network traffic flowing into and out of VMs. The NSX version of vSCOUT uses these interfaces to efficiently and passively analyze the performance and health of applications running on the VMs. NSX provides a security policy framework that controls whether a copy of an individual VM’s packets are sent to the NSX version of vSCOUT.
The NSX version of vSCOUT can also be configured to copy packets to an instance of vSTREAM, which provides additional packet analysis and storage capabilities (see Figure below).



Disclaimer: The partner product referenced in this article is a software module that is developed and supported by a partner. Use of this product is also governed by the end user license agreement of the partner. You must obtain from the partner the application, support, and licensing for using this product. For more information, see www.netscout.com.

Environment

VMware NSX for vSphere 6.3.x
VMware NSX for vSphere 6.2.x

Resolution

NSX version of NETSCOUT vSCOUT

Supported software

The NSX version of vSCOUT is a component of the NETSCOUT nGeniusONE eco-system. nGeniusONE deployments require at least one nGeniusONE server. They may also include the following data sources in addition to the NSX version of vSCOUT:
 

InfiniStream	Hardware packet analysis probe
vSTREAM	Virtualized InfiniStream
vSCOUT	Lightweight packet analysis agent that is installed on VMs and other servers
nGenius Collector	Netflow collector
UC collectors	Integration with Microsoft Skype for Business systems
nGeniusONE for Flows	Netflow analysis application
VMware NSX	6.2.x, 6.3.x, 6.4.0 and 6.4.1
VMware vSphere	5.5, 6.0, 6.5, and 6.7
NetX Lib Version	6.3.3-6276725
VMware interoperability matrix	https://partnerweb.vmware.com/comp_guide2/sim/interop_matrix.php#interop&93=&9

For more information on the additional supported software, see the VMware Compatibility Guide.

NETSCOUT vSCOUT Software and Documentation

NETSCOUT vSCOUT software and documentation will be available for download to the customers at:

https://my.netscout.com/Pages/Overview.aspx

Support information

Troubleshooting :

To troubleshoot issues in vSCOUT SVM, follow below steps:

1. Login to the vSCOUT SVM using provided credentials.
2. Got to, /opt/NetScout/rtm/log and check logs in files, log_file_<date>.log and log_file_db_<date>.log.
3. To collect logs from vSCOUT SVM and PMC, zip complete /opt/NetScout/rtm/log directory.
4. To check the packets counters:
   
   [root@vSCOUT bin]# cd /opt/NetScout/rtm/bin/
   [root@vSCOUT bin]# ./localconsole
   Using console port 1501 from NSCONSOLE_PORT setting
   ** Infinistream Model vSCOUT - CDM 6.0.1 (Build 500) **
   Interface number : 3
   Probe IP V6 address fd49:b785:906:1001:250:56ff:fe96:7b01
   Probe IP V4 address 10.20.225.73
   [4] Change Config Server Address 10.20.225.6
   [5] Change Read Community public
   [6] Change Write Community public
   [7] Select Interface 10 GIGABIT-ETHERNET
   [8] Software Options
   [9] Agent Options
   [11] Enter Command-line mode
   [12] Reset Agent
   [13] Security Options
   [14] Console Logout
   [15] Protocol Options
   Enter your response or Enter "exit" to logout
   Selection#: 11
   Enter "quit" to exit command-line mode
   % get dump perf 0
   ** Interface 3 **
   Actual : 0
   Processed : 0
   Processing drops : 0
   ASR Recording is disabled on this device
   Span duplicate count (since nsprobe started): 0
   Total packet count (since nsprobe started): 0
   ** Interface 4 **
   Actual : 0
   Processed : 0
   Processing drops : 0
   ASR Recording is disabled on this device
   Span duplicate count (since nsprobe started): 0
   Total packet count (since nsprobe started): 0
   ** Interface 5 **
   Actual : 0
   Processed : 0
   Processing drops : 0
   ASR Recording is disabled on this device
   Span duplicate count (since nsprobe started): 0
   Total packet count (since nsprobe started): 0
   ** Interface 6 **
   Actual : 0
   Processed : 0
   Processing drops : 0
   ASR Recording is disabled on this device
   Span duplicate count (since nsprobe started): 0
   Total packet count (since nsprobe started): 0
   %

(To get ths list of netx-filters monitored by vSCOUT)

% get dump netx-filters
** NetX Filters **
**************************************************************
Filter Index : 1
**************************************************************
Name : nic-36076475-eth0-serviceinstance-34.4
VCUUID : 50 16 3a af e7 3f 6a 15-4b 2b e7 1d 86 6f 01 9c
Shm device : 0
Template name :
Profile name : --NOT SET--
Packet count : 0
Packet bytes : 0
Connection count : 0
**************************************************************
NetScout offers support for its products through its MasterCare program. This includes the following for licensed products:

• 24x7 access to technical support
• One hour priority response to technical support calls
• Software and firmware updates for covered products
• User documentation
• Advanced replacement or onsite repair for hardware
• Registered access to the MasterCare Portal Subscriptions to the quarterly electronic
• MasterCare Newsletter and bulletins

Further information is provided on the NETSCOUT website:

https://www.netscout.com/sites/default/files/2015/03/netscout-ds-mastercare.pdf