Snapshot operation failure makes VVol based virtual disks inconsistent
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Snapshot operation failure makes VVol based virtual disks inconsistent

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Article ID: 324839

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Updated On:

Products

VMware vSphere ESXi

Issue/Introduction

After snapshot operation fails or you cancel snapshot task, you may experience below issues:

  • Unable to create or delete snapshots.
  • Virtual disks remain bounded to snapshot vvol unexpectedly.
  • Unable to access data on virtual disks.
  • Virtual machine experience inconsistent virtual disk configuration and possibly lose data of one or some of the virtual disks.

Environment

VMware vSphere ESXi 6.5
VMware vSphere ESXi 6.0

Cause

This issue occurs because the snapshot operation fails to roll back when the virtual disks are located in multiple VVol datastores.

Resolution

This issue is resolved in VMware ESXi 6.0 Update 3, available at Broadcom Support portal.
 
To work around to this issue if you do not want to upgrade, store all the virtual disks on the same datastore where virtual machine is located.

Additional Information

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