Collection error in Usage Meter
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Article ID: 324721
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Updated On:
Products
VMware Aria Suite
Issue/Introduction
Symptoms:
Usage Meter fails to collect usage data from a product already added for metering.
Resolution
To resolve this issue - review, validate, and troubleshoot the following:
- Find more information in the logs for the product in the following directory of the Usage Meter appliance: /opt/vmware/cloudusagemetering/var/logs.
- Verify if the product version is supported in theĀ VMware Product Interoperability Matrix.
- Double-check if the hostname or IP address and port of the metered product are correct.
- As a final option, reboot the Usage Meter appliance by entering the following command in the Usage Meter (Web or Remote) Console as root:
reboot
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