Selecting a datastore in vCenter Server 5.x results in the error: "com.vmware.sps.fault.qsconnectionException"

Products

• VMware vCenter Server

Issue/Introduction

Symptoms:

• Selecting/browsing a datastore in VMware vCenter Server 5.x reports the error:
  
  com.vmware.sps.fault.qsconnectionException
  
  
• Selecting the Storage Views of any datastore reports the error:
  
  cannot initiate storage service
  
  
• An offline migration of a virtual machines or vMotion fails with the error:
  
  pbm.fault.PBMFault.summary
  
  
• vpxd.log file contains errors similar to:
  
  Note: For more information on the location of vCenter Server log files, see Location of vCenter Server log files (1021804).
  
  <YYYY-MM-DD>T<time> [11208 error 'VmProv' opID=62adac7c-56] [CallbackManager] Got exception while invoking precheck on PbmCallBack: pbm.fault.PBMFault</time>
  <YYYY-MM-DD>T<time></time> [11208 error 'VmProv' opID=62adac7c-56] [Workflow] Get exception while executing action vpx.vmprov.InvokePrechecks: pbm.fault.PBMFault
  <YYYY-MM-DD>T<time></time> [11208 error 'commonvpxLro' opID=62adac7c-56] [VpxLRO] Unexpected Exception: pbm.fault.PBMFault
  <YYYY-MM-DD>T<time></time> [11208 info 'Default' opID=62adac7c-56] [VpxLRO] -- ERROR task-internal-180505 -- -- VmprovWorkflow: pbm.fault.PBMFault:
  --> (pbm.fault.PBMFault) {
  <YYYY-MM-DD>T<time> </time>[11208 error 'Default' opID=62adac7c] (Log recursion level 2) pbm.fault.PBMFault
  <YYYY-MM-DD>T<time></time>[11208 error 'commonvpxLro' opID=62adac7c-56] [VpxLRO] Unexpected Exception: pbm.fault.PBMFault
  <YYYY-MM-DD>T<time></time> [11208 info 'Default' opID=62adac7c-56] [VpxLRO] -- ERROR task-internal-180505 -- -- VmprovWorkflow: pbm.fault.PBMFault:
  mem> --> (pbm.fault.PBMFault) {
  mem>
  <YYYY-MM-DD>T<time></time> [11208 error 'Default' opID=62adac7c] (Log recursion level 2) pbm.fault.PBMFault
  <YYYY-MM-DD>T<time></time> [11208 info 'Default' opID=62adac7c] [VpxLRO] -- ERROR task-13745 -- vm-133 -- vim.VirtualMachine.clone: pbm.fault.PBMFault:
  --> (pbm.fault.PBMFault) {
  <YYYY-MM-DD>T<time></time>> [01924 warning 'Locale' opID=1d1c0de0] Resource module 'pbm' not found.
  <YYYY-MM-DD>T<time></time> [04916 warning 'Locale' opID=B2D789E2-000000C0-e] Resource module 'pbm' not found.

Resolution

To resolve this issue, ensure that the VMware Inventory service and the VMware profile Driven Storage Service are running.

To ensure that the VMware Inventory service and the VMware profile Driven Storage Service are running:

1. Log in as an administrator to the server that is running vCenter Server.
2. Click Start > Run, type services.msc, and click OK.
3. From the list of services, check the status of the VMware Inventory service and the VMware profile Driven Storage Service.
4. If any of these services are not running, right-click the service and click Start (A restart of the services may be applicable).

Note: If both of the services are not running, start the Inventory service first and then start the Profile Driven storage service.

For VMware vCenter Server Appliance 5.x

To restart vCenter Server through the web interface:

1. Log in to the vCenter Server Appliance's VAMI (Virtual Appliance Management Interface) at:
   
   http://IP/hostname_of_VC:5480
   
2. Click the Summary tab under vCenter Server.
3. Click Stop next to vCenter Server.
4. Click Start.

Note: Lack of disk space on vCenter Server can stop the Inventory service. This can also happen due to other reasons. Review possible causes for services to be stopped and remediate those when troubleshooting this issue.

Additional Information

Location of vCenter Server log files
VMware vCenter Server 5.x でデータストアを選択すると次のエラーが発生する：com.vmware.sps.fault.qsconnectionException
在 VMware vCenter Server 5.x 中选择数据存储导致出现以下错误：com.vmware.sps.fault.qsconnectionException