On Edge devices with Analytics (Edge Network Intelligence) enabled and running releases 4.5.1, 5.0.1, 5.1.0, or below, the following symptoms are observed:
The VCE loses communication with VCO and is marked offline intermittently along with Edge up/Edge down Events:
VCO displays Events showing the WAN links flapping simultaneously at random intervals:
Diagnostic Bundle generation failures:
Failures to complete Software Downloads during Edge upgrades.
Environment
VMware SD-WAN
Cause
This is a known issue caused by 98223.
Resolution
Fixed in VMware SD-WAN™ Edge Versions 4.5.2, 5.2.0.
To upgrade:
Temporarily disable Edge Analytics first.
Wait for the edge to reestablish connection to the orchestrator
Upgrade the edge to a fixed version
Re-enable analytics.
Workaround: To work around this issue if you do not want to upgrade, disable the Edge Analytics.
Additional Information
Impact/Risks:
Enable or Disable Analytics (Edge Network Intelligence) causes a service restart of the SD-WAN Edge.