How to enable Performance Telemetry in Aria Operations for Networks (vRealize Network Insight)

Products

• VMware Aria Operations for Networks

Issue/Introduction

To help troubleshoot customer issues in Aria Operations for Networks (vRealize Network Insight), there is an option to enable telemetry for performance metrics. Customers can enable or disable this from the product CLI.
 
When enabled, Aria Operations for Networks sends periodic performance metrics about Aria Operations for Networks performance & subsystems. The information is sent in an encrypted fashion to the Aria Operations for Networks cloud.
 
This information is ONLY about the internal data structures and processing in Aria Operations for Networks.
This DOES NOT include any information about the customer environment or any PII.
 
The information sent includes:

• Number of containers in the Aria Operations for Networks compute grids that are active
• The CPU and memory consumption of each of this grid
• The various analytics programs running within each of the containers
• The time take in processing each message
• The total size of the Aria Operations for Networks datastores
• The CPU and memory performance of Aria Operations for Networks
• The disk performance of Aria Operations for Networks

 
This allows the developers to efficiently detect bugs and issues, and also to monitor if the system is running healthy or not.

In addition, this is only a connection/data going out to the VMware cloud. This does not allow anyone to send any data or command back to the Aria Operations for Networks system.
 
Required URL Access: svc.ni.vmware.com:443 and reg.ni.vmware.com:443

Environment

VMware vRealize Network Insight 6.8.0
VMware vRealize Network Insight 6.9.0
Aria Operations for Networks 6.10.0
Aria Operations for Networks 6.11.0
Aria Operations for Networks 6.12.0
Aria Operations for Networks 6.12.0
Aria Operations for Networks 6.13.0

Resolution

1. SSH into the Aria Operations for Networks Platform Appliance as consoleuser (In the case of a cluster, Platform1).
2. Run the command below to enable telemetry:

telemetry enable

3. Verify the status using this command:

telemetry show

 

Note: To disable telemetry, run below command:

 

telemetry disable