JDBC Connection Reset on 64 bit System Linux System while trying to upgrade/install CA PPM or Jaspersoft fails with below error

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Article ID: 32442

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction

Problem: 

JDBC Connection Reset on 64 bit System Linux System while trying to upgrade/install CA PPM or Jaspersoft fails with below error 

CA PPM Install/Upgrade Error

 (ExecTask) java.sql.SQLNonTransientConnectionException: [CA Clarity][Oracle JDBC Driver]Connection reset

Jaspersoft Install/Upgrade Error

 JaspersoftInstall/buildomatic/bin/app-server.xml:60: java.sql.SQLRecoverableException: IO Error: Connection reset

Resolution:

1.   Modify the security file of JAVA,

o    Access the java folder on application server , example on Linux  /usr/java/jdk1.7.0_25/jre/lib/security

o    Take backup of file  java.security

o    Open the file java.security to edit and replace the tag securerandom.source=file:/dev/urandom with securerandom.source=file:/dev/./urandom

2.    Save the file and rerun the install/upgrade

 

 

 

Environment

Release:
Component: PPMENV