VMware Cloud Foundation Upgrade fails because of NSX Service Deployments

Products

• VMware Cloud Foundation

Issue/Introduction

Symptoms:

• In the SDDC Manager UI Lifecycle, the update fails with Error Code:

           ESX_UPGRADE_VUM_FAILED_REMEDIATION. 

• In the vSphere Web Client, if you navigate to Networking and Security > Installation > Service Deployments, you see items with Failed Installation Status.​

Environment

VMware Cloud Foundation 2.2.x

Resolution

This is a known issue affecting VMware Cloud Foundation.
Currently, there is no resolution.​

Workaround:
To work around this issue:
 

1. Locate the services that have a failed installation status in the vSphere Web Client (Go to Networking and Security page > Installation > Service Deployments tab).
2. Use one of these options to correct the failed domain state for NSX:

• Resolve the Installation Status by correcting the issues with the service deployment.
• Remove the Service Deployments that have the Failed Installation Status.

 
Note: After the Service Deployment issue has been resolved, restart the VMware Cloud Foundation Lifecycle Upgrade.

Additional Information

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