NSX-T - Alert "Control Channel To Transport Node Down" is constantly reported
search cancel

NSX-T - Alert "Control Channel To Transport Node Down" is constantly reported

book

Article ID: 324400

calendar_today

Updated On:

Products

VMware NSX Networking

Issue/Introduction

Symptoms:
  • On the NSX-T Manager, the alarm "Control Channel To Transport Node Down" is reported.
  • There is no impact on the services or VMs running on the Transport Node.
  • The Transport Node is connected to the Manager and Controller services:
esx-05.corp.local> get controllers
Wed Jul 21 2021 UTC 08:16:30.127
 Controller IP    Port     SSL         Status       Is Physical Master   Session State  Controller FQDN
 192.168.120.1    1235   enabled     connected             true               up           NA
 192.168.120.2    1235   enabled     connected             false              up           NA
 192.168.120.3    1235   enabled     connected             false              up           NA

esx-05.corp.local> get managers
Wed Jul 21 2021 UTC 08:18:43.213
- 192.168.120.1    Connected (NSX-RPC) *
- 192.168.120.2    Connected (NSX-RPC)
- 192.168.120.3    Connected (NSX-RPC)
  • As soon as the alarm is "resolved" in the NSX-T web interface, it reappears within few minutes.
  • From the on the NSX-T Manager, we may see the following behavior:
Transport node is reported as disconnected: /var/log/cloudnet/nsx-ccp.log
2021-07-09T08:56:30.719Z  WARN pool-79-thread-1 EventReportSyslogSender 19972 MONITORING [nsx@6876 comp="nsx-manager" entId="aabbccdd-0011-5a11-8052-b12acf4a1234" eventFeatureName="communication" eventSev="warning" eventState="On" eventType="control_channel_to_transport_node_down" level="WARNING" subcomp="ccp"] Controller service 301ba123-0123-12d1-123a-1cf123e12c12 to Transport node aabbccdd-0011-5a11-8052-b12acf4a1234 down for at least three minutes from Controller service's point of view.
Therefore, after the connection comes up online but the alarm is not cleared: 
2021-07-09T09:57:40.719Z  WARN pool-79-thread-1 EventReportSyslogSender 19972 MONITORING [nsx@6876 comp="nsx-manager" entId="aabbccdd-0011-5a11-8052-b12acf4a1234" eventFeatureName="communication" eventSev="warning" eventState="Off" eventType="control_channel_to_transport_node_down" level="WARNING" subcomp="ccp"] Controller service 301ba123-0123-12d1-123a-1cf123e12c12 restores connection to Transport node aabbccdd-0011-5a11-8052-b12acf4a1234.



Environment

VMware NSX-T Data Center
VMware NSX-T Data Center 3.x
VMware NSX-T Data Center 2.5.x

Cause

This alarm is the consequence of a race condition during a Control Plane ownership change.

Resolution

This issue is fixed in NSX-T Data Center 3.1.2 (https://docs.vmware.com/en/VMware-NSX-T-Data-Center/3.1/rn/VMware-NSX-T-Data-Center-312-Release-Notes.html)

Additional Information

Impact/Risks:
This is a cosmetic issue as long as the connectivity is UP from the ESXi nsxcli commands or the log present similar sample as in the symptoms section.