How do I prevent ?No X509TrustManager implementation available? Errors from occurring during the Installation of an OPMS?

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Article ID: 32440

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Updated On:

Products

CA Application Synthetic Monitor (ASM) CA App Synthetic Monitor NIMSOFT CLOUD USER EXPERIENCE MONITOR

Issue/Introduction

    Problem:

     When attempting to install the OPMS, I receive a Java error after entering my ASM API credentials:

     javax.net.ssl.SSLHandshakeException:

     java.security.cert.CertificateException: No X509TrustManager implementation available 

 

   Cause: 

     This issue typically occurs when the server installed with an On Premise Monitoring Station (OPMS) requires use of an authenticated proxy to access an external

     network. The OPMS installer requires access to https://api.asm.ca.com/1.6/ to register the OPMS being installed. This error may occur during an HTTPS certificate

     exchange, if your server certificate uses an unsupported format as determined by the JVM running the installer. 

 

    Workaround: 

     This issue can be addressed by disabling certificate validation while running the OPMS installer using the following command:

     ./asm-opms-8.3.0.11.bin -D'$IGNORE_CERTIFICATE$=true'

    Note that the file name of the installer binary will vary slightly if a different version of the OPMS is being installed.

 

Environment

Release: APMCMB99000-8.3-App Synthetic Monitor-Basic Option
Component: