VMware Aria Operations 8.x deployed from content library is not functioning

Products

• VMware Aria Suite

Issue/Introduction

This article explains how to redeploy a VMware Aria Operations appliance when an appliance deployed via vCenter Content Library is not functioning.

Note: If this article does not resolve your issue, see Troubleshooting Storage Issues in vRealize Operations (83239).

Symptoms:

• The VMware Aria Operations appliance was recently deployed via a Content Library in vCenter.
• The hard disk configuration of the VMware Aria Operations VM is not the expected configuration.

Example: 

Hard disk 1 - 20 GB
Hard disk 2 - 250GB
Hard disk 3 - 4 GB

• The VMware Aria Operations appliance displays the following error on the console after power on

NO NETWORK DETECTED. PLEASE CHECK THE NETWORK CONFIGURATION
For more details login and examine the following log
/opt/vmware/var/log/vrops_network_manager.log

• The vRealize Operations cluster is offline due to out of disk space error and following the steps from KB 2016022 does not resolve the issue.

Environment

VMware vRealize Operations 8.10.x
VMware Aria Operations 8.14.x
VMware vRealize Operations 8.2.x
VMware Aria Operations 8.16
VMware vRealize Operations 8.5.x
VMware vRealize Operations 8.6.x
VMware vRealize Operations 8.4.x
VMware Aria Operations 8.16.x
VMware vRealize Operations 8.3.x
VMware vRealize Operations 8.x
VMware Aria Operations 8.12.x
VMware Aria Operations 8.16.1
VMware vRealize Operations 8.0.x
VMware vRealize Operations 8.1.x

Resolution

To resolve the issue, the VMware Aria Operations appliance must be redeployed.

Method 1 - Redeploy directly from ova file

1. Obtain the VMware Aria Operations ova file from Support Documents and Downloads.
2.  Follow the directions in Create a Node by Deploying an OVF

Method 2 - Redeploy from content library

1. Redeploy the VMware Aria Operations template from the Content Library in vCenter.
2. Prior to powering on the VMware Aria Operations VM, right click the VM and select Edit Settings.
3. Modify the hard disk configuration to match the expected configuration:

Hard disk 1 - 20 GB
Hard disk 2 - 250GB
Hard disk 3 - 4 GB

4. Power on the VMware Aria Operations VM.

Additional Information

Impact/Risks:
All data from the initial VMware Aria Operations deployment will be lost.