NSX 4.1.2 upgrade prechecks fail with "NSX Manager upgrade dry run failed"
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NSX 4.1.2 upgrade prechecks fail with "NSX Manager upgrade dry run failed"

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Article ID: 324241

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Updated On:

Products

VMware NSX Networking

Issue/Introduction

Symptoms:
  • NSX Upgrade to 4.1.2 from version 3.2.x, 4.0.x or 4.1.x.
  • NSX Upgrade Pre-Checks fail with "NSX Manager upgrade dry run failed. Do not proceed with the upgrade."
  • NSX Manager logs may show an error similar to this example
/var/log/syslog

2023-09-21T05:14:46.957Z ERROR providerTaskExecutor-87 PolicyProviderUtil 4917 POLICY [nsx@6876 comp="nsx-manager" errorCode="PM0" level="ERROR" subcomp="manager"] Created alarm Alarm [policyPath=/infra/realized-state/enforcement-points/default/logical-ports/infra-ad210bdc-7ed2-4c63-96f0-09a0d5e63a90-default:af6a1f82-8a20-44f2-a199-4aa6ccc812cd-lp/alarms/9ca05cac-0dcd-4575-85c5-f71688edfd61, message=TX ABORT  | Snapshot Time = Token(epoch=2164, sequence=3391905417) | Failed Transaction ID = e44840b4-684b-8e77-c4e5-3c63c9ba8011 | Offending Address = 3391905445 | Conflict Key = 3E0923C968CFCDDC | Conflict Stream = dabf8af4-9eb6-3374-9a18-d273ed7132e9 | Cause = CONFLICT | Time = 194 ms,errorId=PROVIDER_INVOCATION_FAILURE, path=null, apiError=null, sourceSiteId=null].
 
 
/var/log/upgrade-coordinator/logical-migration.log

2023-10-02T14:52:58.244Z ERROR ViewsGarbageCollector AbstractView 3162186 getLayoutUninterruptibly: Encountered error. Aborting layoutHelper
java.util.concurrent.ExecutionException: java.lang.OutOfMemoryError: Java heap space

2023-10-02T14:56:05.371Z ERROR main Migration 3162186 - [nsx@6876 comp="nsx-manager" errorCode="MP217" level="ERROR" subcomp="manager"] Migration failed
java.lang.RuntimeException: java.util.concurrent.TimeoutException


 
/image contains a dump file migration_oom.hprof.gz
 


Environment

VMware NSX-T Data Center
VMware NSX-T Data Center 4.x

Cause

This issue occurs when the NSX Manager database contains a large number of stale port entries which causes unexpectedly high transaction times.
Note upgrades from greenfield deployments of 4.1.1 are not impacted by this issue.

Resolution

This is a known issue impacting NSX, currently there is no resolution.

Workaround:
Please open a Support Request with VMware to get guidance on a workaround for this issue.