Proactive Customer Advisory: Withdrawal of NSX-T Data Center 3.1.3.6
book
Article ID: 324193
calendar_today
Updated On:
Products
VMware NSX
Issue/Introduction
Please be advised that the VMware NSX Team has identified a critical issue with NSX-T Data Center 3.1.3.6 affecting Edge datapath and has decided to withdraw the release from the download pages in favor of NSX-T Data Center 3.1.3.7.
Environment
VMware NSX-T Data Center
Resolution
Please refer to VMware KB article 87627 for details: https://kb.vmware.com/s/article/87627. For continued updates, please subscribe to the above KB.
General Questions
Q. I am running NSX-T 3.1.3.5 or prior. Am I exposed to the issue mentioned in KB https://kb.vmware.com/s/article/87627? A. Versions prior to NSX-T 3.1.3.6 are not exposed to this issue. Also, NSX-T 3.2.x is not impacted.
Q. I have downloaded NSX-T 3.1.3.6, but I have not yet installed it. What is VMware’s recommendation? A. Do not use NSX-T 3.1.3.6, VMware instead recommends to download and upgrade to NSX-T 3.1.3.7.
Q. I have installed NSX-T 3.1.3.6 and I don't use an NSX-T Load Balancer in my environment. Am I ok to continue using NSX-T 3.1.3.6? A. NSX-T environments which do not use a Load Balancer will not be impacted however VMware still recommends upgrading to NSX-T 3.1.3.7. Please review NSX-T 3.1.3.7 Release Notes to make an informed decision.
Q. Will I continue to be supported until I have an opportunity to upgrade? A. Yes, VMware will continue to offer support as normal for NSX-T 3.1.3.6. Please note that an Edge reboot is the only known workaround for the issue impacting 3.1.3.6, https://kb.vmware.com/s/article/87627.
Q. I am running NSX-T 3.1.3.6 and planning an upgrade to NSX-T 3.1.3.7, does this involve a full upgrade of all NSX-T components? A. Upgrade from NSX-T 3.1.3.6 to NSX-T 3.1.3.7 is a full upgrade involving all components i.e. Edge, Host and Manager. The upgrade follows the standard procedure.
Q. I am running NSX-T 3.1.3.6 and need a software component e.g. BM Edge iso, Manager ova, what should I do? A. NSX-T 3.1.3.6 has been permanently removed from the VMware download page. VMware may still make the software available to an individual customer if there is a critical requirement e.g. restore from backup. Please open a Support Request with the NSX GS support team.
Q. I am running a VCF environment, what is VMware's recommendation? A. VCF is not impacted as no VCF release included NSX-T 3.1.3.6 as part of its BOM. If you have upgraded to NSX-T 3.1.3.6 out of band, then please open a Support Request with the VCF GS support team.