Backing up SDDC Manager fails

Products

• VMware Cloud Foundation

Issue/Introduction

Symptoms:
When using a port other than Port 22 in the backup configuration when backing up the SDDC Manager, you experience these symptoms:

• The backup of the SDDC Manager fails.
• You see an error similar to:
  
  Failed to send file to remote location.

Environment

VMware Cloud Foundation 4.0.x
VMware Cloud Foundation 4.2
VMware Cloud Foundation 4.1

Cause

This issue occurs as the SDDC Manager backup only functions on Port 22.

Resolution

To resolve this issue, reconfigure backup to Port 22.

1. Navigate to the SDDC Manager User Interface (UI) > Administration > Backup.
2. Edit the backup configuration and use Port 22.
3. Click Save.
4. Once the backup is configured on Port 22, take a backup of SDDC Manager.