The SoS command hangs intermittently on an SSH session to the SDDC Manager VM
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Article ID: 324005
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Updated On:
Products
VMware Cloud Foundation
Issue/Introduction
Symptoms:
- The SoS process does not return in the console even after an abnormal amount of time.
Cause
In some scenarios this may be due to garbage collection and cleanup process that leads to a deadlock among resources.
Resolution
This is a known issue affect VMware Cloud Foundation 3.x and 4.x, it is now fixed in VMware Cloud Foundation 4.0.1
Workaround:
To workaround this issue, simply press CTRL + C to terminate the command or kill the process.
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