The SoS command hangs intermittently on an SSH session to the SDDC Manager VM
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The SoS command hangs intermittently on an SSH session to the SDDC Manager VM

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Article ID: 324005

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Updated On:

Products

VMware Cloud Foundation

Issue/Introduction

Symptoms:
  • The SoS process does not return in the┬áconsole even after an abnormal amount of time.


Cause

In some scenarios this may be due to garbage collection and cleanup process that leads to a deadlock among resources.

Resolution

This is a known issue affect VMware Cloud Foundation 3.x and 4.x, it is now fixed in VMware Cloud Foundation 4.0.1

Workaround:
To workaround this issue, simply press CTRL + C to terminate the command or kill the process.