VI Workload Domain creation fails on "vCenter: Configure Host" sub-task in VMware Cloud Foundation

Products

• VMware Cloud Foundation

Issue/Introduction

Symptoms:

• VI Workload Domain creation fails on the vCenter: Configure Host sub-task
• One or more virtual machines exist on a host being provisioned for the new Workload Domain.
• In the /home/vrack/vrm/logs/evosddc-debug.log file, you see entries similar to:

2017-01-19 11:03:39.261 [pool-16-thread-4] ERROR [com.vmware.vrack.vrm.workflow.tasks.AbstractVcenterTask] vCenter: Configure Host [ConfigureHostTask]: failed. {}
java.lang.NullPointerException: null

2017-01-19 11:03:39.278 [pool-16-thread-4] DEBUG [com.vmware.vrack.vrm.core.engine.Workflow] Changing the status from RUNNING_TASK to FAILED

Note: The preceding log excerpts are only examples. Date, time, and environmental variables may vary depending on your environment.

Cause

This issue occurs when an ESXi host was previously used in a Workload Domain but was not properly cleaned of all virtual machines prior to being re-used.

Resolution

To resolve this issue:               

1. Log in to the affected ESXi host directly and manually delete any virtual machines that are present.
2. Restart the failed workflow.