To resolve this issue, please follow the steps below:
- Download the attached configurelogs.sh file.
- Using a file transfer utility, like WinSCP, copy the file to the /home/vcf/ directory on the SDDC Manager VM.
- Open an SSH session to the SDDC Manager with the vcf user and change to the root user:
su -
- Change directory to /home/vcf
cd /home/vcf/
- Run the following command to change the permissions on the file:
chmod 500 /home/vcf/configurelogs.sh
- Execute the script:
sh /home/vcf/configurelogs.sh
The script will take a few minutes to complete and will return the following:
# sh /home/vcf/configurelogs.sh
Cleaning up...
Configuring log properties...
Restarting Multi-Instance Management service
After a few additional minutes the system will become operational again. On the Member Dashboard the connectivity colour should now show as green.