When Multi-Instance Management is enabled, operations in SDDC Manager may fail due to the appliance disk space being exhausted.

Products

• VMware Cloud Foundation

Issue/Introduction

Symptoms:
In certain circumstances when Multi-Instance Management is enabled, the messaging system logs may grow exponentially, exhausting the disk space in SDDC Manager.

Resolution

To resolve this issue, please follow the steps below:

1. Download the attached configurelogs.sh file.
2. Using a file transfer utility, like WinSCP, copy the file to the /home/vcf/ directory on the SDDC Manager VM. 
3. Open an SSH session to the SDDC Manager with the vcf user and change to the root user:

su -

4. Change directory to /home/vcf

cd /home/vcf/

5. Run the following command to change the permissions on the file:

chmod 500 /home/vcf/configurelogs.sh

6. Execute the script:

 sh /home/vcf/configurelogs.sh
 

The script will take a few minutes to complete and will return the following:

# sh /home/vcf/configurelogs.sh
   Cleaning up...
   Configuring log properties...
   Restarting Multi-Instance Management service

After a few additional minutes the system will become operational again. On the Member Dashboard the connectivity colour should now show as green.

Additional Information

Impact/Risks:
Leave and Teardown operations of Multi-Instance Management may fail.

Federation member will show 'Yellow' or 'Red' colour on the Dashboard as connectivity to Federation is lost.

Workflows involving write operation to SDDC Manager may fail.