NSX Network Detection and Response - Unable to delete appliance
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NSX Network Detection and Response - Unable to delete appliance

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Article ID: 323968

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Updated On:

Products

VMware

Issue/Introduction

Problem

You are unable to deleted an offline sensor and see the error  "The appliance deletion command has failed. API Error: Appliance in use"

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Solution


On-Prem

  1. Ensure you are on version 8.2 (Manager version 1000) or newer
  2. Ensure the appliance is offline
  3. Deregister the appliance as describe in the Appliance Manual
    • To deregister appliance, click the Gear button and select Deregister from the drop-down menu.
  4. From the quick links  menu for the appliance, select delete.

 

Hosted

  1. Ensure the appliance is offline
  2. Deregister the appliance as describe in the Sensor Manual
    • To deregister appliance, click the Gear button and select Deregister from the drop-down menu.
  3. From the quick links  menu for the appliance, select delete.

 

 


Additional Information

Note: This article is applicable to the standalone NSX Network Detection and Response product (formerly Lastline) and is not intended to be applied to the NSX NDR feature of NSX-T.