CS - VMware SASE - Support

Products

• VMware SD-WAN by VeloCloud
• VMware VeloCloud SD-Access
• VMware VeloCloud SD-WAN Edge Appliance
• VMware VeloCloud SD-WAN with Premier Support
• VMware VeloCloud Cloud Web Security
• VMware VeloCloud SD-WAN
• VMware VeloCloud SD-WAN Edge Enhanced Firewall Service

Issue/Introduction

VMware SASE architecture combines VMware SD-WAN Gateways, VMware Secure Access (our Zero Trust Network Access (ZTNA) solution), Secure Web Gateway (SWG), and Cloud Security Access Broker (CASB) solutions--all delivered through VMware SASE Points of Presence (PoPs).

Resolution

Technical Support Requests are raised via the Wolken portal for VMware SASE. In order to know more about how to raise a Support Request for VMware SASE products visit the following links: 

• VMware VeloCloud Cloud Web Security – Support
• VMware Edge Network Intelligence – Support
• VMware Velocloud SD-WAN – Support
• VMware Secure Access – Support