[VMC on AWS] Unused xENIs causing alerts to be sent via NGW

Products

• VMware Cloud on AWS

Issue/Introduction

Symptoms:
NGW will send out "xENI_connection_issue" alerts, despite the xENI no longer being in use.

Cause

This is a result of dead/unused xENIs being present and triggering a monitoring alert.

Resolution

Please open a Support Request with VMware support.

Additional Information

Impact/Risks:
xENI_connection_issue NGW emails being sent out.  Resulting in potential fear of connectivity issues despite no underlying risk.