Unused xENIs causing alerts to be sent via NGW

Products

• VMware Cloud on AWS

Issue/Introduction

NGW will send out "xENI_connection_issue" alerts, despite the xENI no longer being in use.

Cause

This is a result of dead/unused xENIs being present and triggering a monitoring alert.

Resolution

Open a Support Request with Broadcom Support.

Additional Information

Impact/Risks: xENI_connection_issue NGW emails being sent out.  This can result in potential concern of connectivity issues despite no underlying risk.