[VMC on AWS] vCenter UI unavailable after uninstalling HCX plugin

Products

• VMware Cloud on AWS

Issue/Introduction

Explain the cause of the login delay.

Symptoms:
Support uninstalled the HCX plugin from vCenter.
vCenter UI is blank for several minutes after an attempted login.
vCenter is up and running.
vCenter is reachable by network checks.

Cause

This is caused by vCenter trying to contact an HCX instance that is not available.

Resolution

This will be resolved in a future release by adjusting the timeout period.

Additional Information

Impact/Risks:
vCenter is up and running but users will be unable to manage the environment.