SRM server cannot connect to VR on port 8043, warning "N7Vmacore4Http13HttpExceptionE HTTP error response: Bad Request."

Products

• VMware Live Recovery

Issue/Introduction

Symptoms:

• Site Recovery Manager & vSphere Replication have issues post upgrade from 8.6 to 8.7, after successful reconfigure of both SRM and VR appliances. vSphere Replication was first upgraded to 8.7 from 8.6 followed by Site Recovery Manager. Both the version upgrade completed fine, now getting an error as below & the protection group is showing as "Not Configured".
  
  
• Site Recovery Manager & vSphere Replication 8.8 reregister activity, after successful reconfigure of both SRM and VR appliances, the UI reports an issue between SRM server and the VR server.

Site Recovery UI warning: 

SRM Server cannot connect to VR Management Server at '{VRMS FQDN}:8043'. A general system error occurred: N7Vmacore4Http13HttpExceptionE HTTP error response: Bad Request. Reason: HTTP Status 400 – Bad Requestbody font-family:Tahoma,Arial,sans-serif; h1, h2, h3, b color:white;background-color:#525D76; h1 font-size:22px; h2 font-size:16px; h3 font-size:14px; p font-size:12px; a color:black; .line height:1px;background-color:#525D76;border:none;

 

Environment

VMware Site Recovery Manager 8.x
VMware vSphere Replication 8.x

Cause

When Site Recovery Manager (SRM) is unable to resolve the Fully Qualified Domain Name (FQDN) of the vSphere Replication (VR) server, SRM will be unable to establish a connection to the VR Management Server. This issue prevents proper communication and may impact the replication and recovery process.

Resolution

SRM is unable to resolve the FQDN, hence IP can be used instead, please follow below:

• Login to the vSphere Replication appliance: https://<vrms-appliance-fqdn>:5480
• Change local host in reconfigure in vSphere Replication wizard from FQDN to IP.
  
  

 

• Perform the above step on alternate vSphere Replication site.
• Reconnect in Site Recovery UI
  
  

Workaround 

When the Common Name (CN) in a certificate is not a complete Fully Qualified Domain Name (FQDN), applications or services that require strict certificate validation may encounter issues.

• Check for the common name (CN) in the VRMS and SRM appliance and make sure that the common name (CN) is same as the FQDN of the VRMS/SRM appliance.

• FQDN can be validated by going to the Networking Section of the VRMS/SRM VAMI page

 

• Change the Certificate and Reconfigure the VRMS Appliance.

Additional Information

Note: If the IP address cannot be used for security reasons, then the hostname and the certificate need to be reset using lowercase for the FQDN of the VRMS appliance:

 

Example : use vrms1.example.com instead of VRMS1.example.com

 

For more information refer : Photon Network Manager Commands to update Hostname/IP Address/DNS in SRM & vSphere replication