Smarts IP: AM server gets stuck discovering a device

Products

• VMware

Issue/Introduction

Symptoms:




SMARTS AM server gets stuck discovering a device
After the rps was saved and started up on a different machine the server seemed to be stuck discovering a device

Environment

VMware Smart Assurance - SMARTS

Cause

probeInProgress needs to be checked before saving the rps. The attribute should be FALSE.

Resolution

Make sure the probeInProgress attribute is set to FALSE.

To check this please execute the following command:

<BASEDIR>/smarts/bin/dmctl -s <DOMAIN> get ICF_TopologyManager::ICF-TopologyManager::probeInProgress