AM server gets stuck discovering a device

Products

• VMware Smart Assurance

Issue/Introduction

After the rps is saved and started up on a different machine the server seems to be stuck discovering a device

Environment

VMware Smart Assurance - SMARTS

Cause

probeInProgress needs to be checked before saving the rps. The attribute should be FALSE.

Resolution

Make sure the probeInProgress attribute is set to FALSE.

To check this, execute the following command:

<BASEDIR>/smarts/bin/dmctl -s <DOMAIN> get ICF_TopologyManager::ICF-TopologyManager::probeInProgress