Ionix/Smarts SAM: Constant error messages seen in the Trap Adapter log related to timestamp

Products

• VMware Smart Assurance

Issue/Introduction

Symptoms:




Constant Error messages in the Trap Adapter log related to timestamp
The following errors are seen in the FDH-TA.log:

16-????-2010 12:11:36 GTB Daylight Time trap_mgr_parse.asl[00]: START : Timestamp 'Invalid time value' is invalid, using '16-????-2010 12:11:35 GTB Daylight Time' instead.
16-????-2010 12:11:36 GTB Daylight Time trap_mgr_parse.asl[00]: MATCH_TRAP : UnknownAgent is IGNORE and system is not in topology: Trap Ignored.
[23-????-2010 1:41:06 +702ms GTB Daylight Time] t@2004 Flow KeepAlives #1
CI-E-EFLOWID-For flow CI_FlowTCP_U [sm_trapd.exe ASL (restartable) -> FDH-OI]
   IN_FLOW"PHYSICAL @0x000000000355ec10

Environment

VMware Smart Assurance - SMARTS

Cause

This flag determines whether the timestamp contained in the trap or the time the trap was received will be used when creating notifications. If this option is set (or defaulted) to 'FALSE', then the timestamp from the trap will be honored, unless it is invalid. If this option is set to 'TRUE', the timestamp from the trap will be discarded and the current time will be used when creating notifications. When using threads, traps can appear to come in out of order if this switch is enabled.  CLEAR traps will be reordered, but other traps will appear to occur at the time they were processed.

Resolution

To resolve this issue, do the following:

1. Open the trap_mgr.conf file found here:
   
   /SAM8.1/SAM/smarts/local/conf/icoi/trap_mgr.conf
   
    
2. Change the USE_CURRENT_TIME = FALSE to USE_CURRENT_TIME = TRUE.
3. Save and close the the trap_mgr.conf file.
4. Restart the trap manager.