Network Service Failure During Boot of Usage Meter 4.x Post-Deployment

Products

• VMware Aria Suite

Issue/Introduction

Symptoms:

Upon starting Usage Meter 4.x in vSphere after deployment, the console displays the following FAILED message:

[FAILED] Failed to start Wait for Network to be Configured. See 'systemctl status systemd-networkd-wait-online.service' for details.

 

Environment

VMware vCloud Usage Meter 4.x

Cause

The issue arises from the network netmask not being updated to CIDR notation (for example, use 24 for 255.255.255.0 and 28 for 255.255.255.240). This adjustment is necessary for Usage Meter to function correctly with a static IP.

This is also mentioned in the OVF deployment wizard as shown in the screenshot below.

Resolution

Procedure

Follow the steps below to fix the issue.

1. Ensure that you have updated your domain and DNS details in resolved.conf
2. SSH to the Usage Meter appliance as usagemeter.
3. Switch to the root account:

sudo root

4. Back up network/10-eth0.network located at /etc/systemd/network by running the command:

cp /etc/systemd/network/10-eth0.network /etc/systemd/network/10-eth0.network.bak

5. Open the network/10-eth0.network.

vi network/10-eth0.network

6. Press i to switch into insert mode and start editing the file.
7. Change the address format to CIDR notation (e.g. input 24 for 255.255.255.0, 28 for 255.255.255.240). This is required for static IP mode.

You can refer to below format for reference

 

             [Match}

              Name-eth0

             [Network]

             Domains= domain.local

             DNS=172.x.x.x

             Address=172.x.x.x/24

            LinkLocalAddressing=no

           DHCP=no

 

         [DHCP]

         UseDNS=false

 

8. Save your changes and exit the vi editor.

:wq!

           Note: If you don't want to save your changes, enter :q! to exit the editor.

9. Reboot the appliance.

reboot