Login to vRSLCM using domain account fails with "HTTP ERROR 401"

Products

• VMware Aria Suite

Issue/Introduction

Symptoms:

• After entering your domain credentials in vRSLCM login page you are redirected to browser error page displaying "HTTP ERROR 401".
• VMware Identity Manager certificate was replaced recently.
• In /var/log/vrlcm/vmware_vrlcm.log file you see errors similar to:

INFO [http-nio-8080-exec-6] o.a.h.i.e.RetryExec - -- I/O exception (org.bouncycastle.tls.TlsFatalAlert) caught when processing request to {s}->https://<VIDMFQDN.DOMAIN>:443: certificate_unknown(46)

INFO [http-nio-8080-exec-6] o.a.h.i.e.RetryExec - -- Retrying request to {s}->https://<VIDMFQDN.DOMAIN>:443

Environment

VMware vRealize Suite Lifecycle Manager 8.x

Cause

This issue is caused when updated vIDM certificate is not accepted in vRSLCM.

Resolution

To resolve the issue, re-register vRLSCM authentication provider:

1. Login to vRSLCM using a local account.
2. Navigate to Lifecycle operations > Settings > Authentication Provider.
3. Click Re-Register.
4. Retry login using your domain account.