Catalog items missing on VMware Aria Automation after Workspace One Access outage

Products

• VMware Aria Suite

Issue/Introduction

• Symptoms:
  • Catalog items are missing in the Service Broker after Workspace One Access (Formerly known as VMware Identity Manager) was down. 
  • Content Sources are unhealthy.

Environment

• VMware Aria Automation 8.x

Cause

• The catalog items are associated with users and groups, therefore, when there is an outage on Workspace One Access it may be required to reimport them.

Resolution

1. Login to the VRA UI.
2. Navigate to the VRA > Service Broker > Content & Policies > Content Sources
   1. 
3. Select each of the content sources that are marked as unhealthy:
4. Once the content source is opened, click on SAVE & IMPORT.
   1.