VMware NSX manager report IDPS Application Crashed when under heavy load
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Article ID: 322658
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Updated On:
Products
VMware NSX
Issue/Introduction
You are running VMware NSX version less than 4.1.1.
The VMware NSX UI may report IDPS application has crash on one or more NSX managers.
One or more idps_oom.hprof file can be seen on one or more of the manager, as root at the following location:
/image/core/idps_oom.hprof
Environment
VMware NSX 4.x VMware NSX-T Data Center VMware NSX-T Data Center 3.x
Cause
The file /opt/vmware/idps-reporting/conf/ufo-factory.properties on the NSX Manager appliance is missing some Corfu properties that need to be added to avoid OutOfMemory issues on a high-load appliance.
Resolution
This issue is resolved in VMware NSX 4.1.1
Workaround:
If you believe you have encountered this issue, please open a support request with Broadcom Support and refer to this KB article.
Before contacting VMware, please make sure you have a valid backup in place.