VMware NSX manager report IDPS Application Crashed when under heavy load
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VMware NSX manager report IDPS Application Crashed when under heavy load

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Article ID: 322658

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Updated On:

Products

VMware NSX Networking

Issue/Introduction

Symptoms:
  • You are running VMware NSX version less than 4.1.1.
  • The VMware NSX UI may report IDPS application has crash on one or more NSX managers.
  • One or more idps_oom.hprof file can be seen on one or more of the manager, as root at the following location:
/image/core/idps_oom.hprof


Environment

VMware NSX-T Data Center 4.x
VMware NSX-T Data Center
VMware NSX-T Data Center 3.x

Cause

The file /opt/vmware/idps-reporting/conf/ufo-factory.properties on the NSX Manager appliance is missing some Corfu properties that need to be added to avoid OutOfMemory issues on a high-load appliance.

Resolution

This issue is resolved in VMware NSX 4.1.1, available at VMware downloads.

Workaround:
  • If you believe you have encountered this issue, please open a support request with VMware NSX-T GSS and refer to this KB article.
  •  For more information, see How to Submit a Support Request.