VMware Advanced Load Balancer (ALB) appliances are missing on NSX UI after restoring NSX-T from backup
book
Article ID: 322626
calendar_today
Updated On:
Products
VMwareVMware NSX
Issue/Introduction
Symptoms:
You are using NSX Advanced Load Balancer (ALB) in your NSX environment.
You recently restored your NSX Managers from backup.
After NSX restore has been completed the NSX ALB appliances are not present in the appliance section in NSX UI and may show that you need to deploy.
NSX ALB configurations may be still present in NSX UI and show in failed state. For example, configuration for virtual services.
Communication between NSX ALB and NSX Manager/Environment is still functional without issue.
You are unable to to redeploy a new ALB with the same configurations.
Environment
VMware NSX-T Data Center
Cause
This issue occurs due old entries remaining in the NSX database.
Resolution
This is a known issue impacting NSX-T Data Center.
Workaround: Please make sure any configurations are backed up before running the below API. This will remove the ALB from NSX and allow you to deploy it fresh again.
Get the ALB controller deployments using the below API.
Even after deleting the stale NSX ALB controller through above api if the stale entries are still available in the manager, you can delete the stale entry using forceful delete.