VMware NSX MPS (Malware Prevention Service) activation may fail/timeout in NSX-T environments with NAPP deployed.
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VMware NSX MPS (Malware Prevention Service) activation may fail/timeout in NSX-T environments with NAPP deployed.

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Article ID: 322589

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Updated On:

Products

VMware NSX Networking

Issue/Introduction

Symptoms:
  • You are running an NSX environment with NAPP (NSX Application Platform) deployed.
  • You encounter an error when activating the MPS (Malware Prevention Service) feature. It will be in a failed state with the error "activation failed" in the UI.
  • When attempting to Delete MPS it gives the following error.
Failed to activate NSX Malware Prevention!


Environment

VMware NSX-T Data Center 4.x
VMware NSX-T Data Center

Resolution

This is a known issue impacting VMware NSX.

Workaround:
  • If you believe you have encountered this issue, please open a support request with VMware NSX-T GSS and refer to this KB article.
  • For more information, see How to Submit a Support Request.


Additional Information

Impact/Risks:
You will not be able to activate the MPS feature card, and the UI option to delete the feature will be greyed out.