nsxcli
cli as the admin user, when running the command get cluster status
, you see the HTTPS and MANAGER service are DOWN:Group Type: MANAGER
...
2c231d42-####-####-####-88a7787ef6d0 ######## 192.#.#.# DOWN
...
Group Type: HTTPS
...
2c231d42-####-####-####-88a7787ef6d0 ######## 192.#.#.# DOWN
/var/log/proton/nsxapi.log
in the NSX manager logs you see the following NullPointerException
:Caused by: java.lang.NullPointerException
at com.vmware.nsx.management.security.firewall.service.FirewallPropertyCache._refresh(FirewallPropertyCache.java:55) ~[?:?]
at com.vmware.nsx.management.security.firewall.service.FirewallPropertyCache.init(FirewallPropertyCache.java:44) ~[?:?]
root@manager1:# curl -k -u 'admin:<password>' -H 'X-NSX-Username:admin' -H 'Content-Type:application/json' -X GET http://127.0.0.1:7440/nsxapi/api/v1/firewall/troubleshoot/properties
...
"key" : "ipfix_update_dest_port",
"value" : "success#2023-05-21T01:00:58.726"
}, {
"key" : "operation",
"value" : "ipfix_update_dest_port"
}, {
"key" : "popularityindextimeunitms",
"value" : "3600000"
...
This issue is caused when the following internal POST API call is run:
curl -k -u 'admin:<password>' -H 'X-NSX-Username:admin' -H 'Content-Type:application/json' -X POST http://127.0.0.1:7440/nsxapi/api/v1/firewall/troubleshoot/properties
This API call is for troubleshooting purposes only and should only be run under VMware GSS guidance.
This issue is resolved in VMware NSX 4.1.1.0
This issue is resolved in VMware NSX 4.1.2.0
Workaround:
To work around this issue, contact Broadcom Support and note this Article ID (322438) in the problem description.