vSAN and vCLM portions missing from view
search cancel

vSAN and vCLM portions missing from view

book

Article ID: 322342

calendar_today

Updated On:

Products

VMware vCenter Server

Issue/Introduction

The purpose of this article is to fix the missing views for vSAN and single image (VLCM)

Symptoms:

vCenter is missing views on all clusters related to vSAN monitoring as well as anything other than "services" under "configuration". Views related to managing the clusters with a single image are also missing.

In the vsphere_client-virgo.log you will see the following error message:

[2023-09-13T09:37:37.935+01:00] [ERROR] tp-nio-127.0.0.1-5090-exec-7 70000142 100008 200008 com.vmware.vise.mvc.controllers.PluginServiceController A general error occurred while evaluating plugin (com.vmware.vlcm.client:8.0.1.22088981:1467385155) dynamic extensions info from the vSphere Client platform. com.vmware.vapi.std.errors.Unauthorized: Unauthorized (com.vmware.vapi.std.errors.unauthorized) => {
    messages = [LocalizableMessage (com.vmware.vapi.std.localizable_message) => {
    id = vapi.security.authorization.invalid,
    defaultMessage = Unable to authorize user,
    args = [],
    params = <null>,
    localized = <null>
}],
    data = <null>,
    errorType = UNAUTHORIZED


Environment

VMware vCenter Server 8.0.x

Cause

The reason for this is the 'administrators' group is missing from the 'SystemConfiguration.Administrators' group

Resolution

Re-add the 'administrators' group to the 'SystemConfiguration.Administrators' group in the SSO users and groups section of the administration part of vCenter

image.png

Workaround:
1: Go to: main menu > Administration > Client Plugins > VMware vSphere Lifecycle Manager Client 
2: Select the VC where the issue is present, click Hide button and refresh the browser. This will revert the VLCM UI plugin from remote to local, and should work around the issue until the administrators group can be added correctly.

image.png