Trending Issues: Operating System (OS) problems with ESXi/vCenter Server

Products

• VMware vCenter Server
• VMware vSphere ESXi

Issue/Introduction

When you experience a performance problem inside a virtual machine, or you are unable to install VMware Tools, this is defined as an Operating System (OS) issue by VMware. These articles can help you quickly identify and resolve these issues:

 

Resolution

Trending Issues

 

These are new and emerging issues known by VMware:

• Sysprep fails on a virtual machine that has Internet Explorer 10 installed (2051620)
• Upgrading to VMware Tools 5.1 causes log spew with the message: Error in the RPC receive loop: RpcIn: Unable to send (2036350)
• Virtual machine loses network connectivity after a migration from an ESXi 5.1 host to an ESX 4.1/ESXi 5.0 host (2038301)
• Powering on a virtual machine after upgrading to ESXi 5.1 fails with the error: File [VMFS volume] VM-name/VM-name.vmdk was not found (2036572)

Common Issues

 

These are common issues and/or steps you can apply to troubleshoot your issue:

• Virtual machines stop responding when any LUN on the host is in an all-paths-down (APD) condition (1016626)
• Troubleshooting a virtual machine that has stopped responding (1007819)
• Troubleshooting a virtual machine that is unable to power on (2001005)
• Troubleshooting a failed VMware Tools installation in a Guest Operating System (1003908)