Symptoms:
- System Configuration tab fails to load in HTML (vsphere-ui) client post converge failure
- Clicking on Administration -> System Configuration will be stuck in loading screen
- Accessing the URL https://<FQDNofvCenterServer>/ui/data/properties/urn:vri:vsphere:vSphereClientInstance:root?properties=vsphere:loggedInVCenter does not display the FQDN of vCenter Server, it will be displayed as NULL
Example:
Access below URL for vCenter Server testvcenter.vmware.com:
https://testvcenter.vmware.com/ui/data/properties/urn:vri:vsphere:vSphereClientInstance:root?properties=vsphere:loggedInVCenter
It will show the result as :
({"vsphere:loggedInVCenter":"null","id":"urn:vri:vsphere:vSphereClientInstance:root"})
In an ideal situation, FQDN will be displayed in the result :
{"vsphere:loggedInVCenter":"testvcenter.vmware.com","id":"urn:vri:vsphere:vSphereClientInstance:root"}