Missing vSAN Storage Metrics from Chargeback (previously known as Tenant App)

Products

• VMware Aria Suite

Issue/Introduction

• Storage performance data (Read / Write IOPS) is missing from the vCloud Director Portal Operations View.
• Data is present when customer logs into Aria Operations.
• When launching the Operations Manager from vCD
  • search for a VM and look for the Storage details, Read and Write IOPS data is missing.
  • All other data seems to be there.

Symptoms:

• Read / Write IOPS data is missing from vCloud Director (vCD) Chargeback portal operations view.

Environment

VMware vRealize Operations 8.x

Aria Operations 8.x

Cause

• Currently in Chargeback (Tenant App), we do not show vSAN datastore Read / Write IOPS metrics by design.
  

Resolution

• This is a known issue and plan to add as a vSAN metric in a future release of Chargeback.

Workaround:

1. Login via SSH into the Chargeback appliance using "root" account.
2. Execute the command: docker exec -it tenant-app-ui bash
3. Navigate to path: cd /usr/share/nginx/html/config/pages
4. Edit vm.json: vi vm.json
   1. Change "datastore|read_average" to "virtualDisk|read_average" 
   2. Change "datastore|write_average" to "virtualDisk|write_average".
   3. Change "datastore|numberReadAveraged_average" to "virtualDisk:Aggregate of all instances|numberReadAveraged_average" 
   4. Change "datastore|numberWriteAveraged_average" to "virtualDisk:Aggregate of all instances|numberWriteAveraged_average"
   5. save and quit the file.
5. Reload nginx by executing: /usr/sbin/nginx -s reload

Additional Information