SRM collection error is received after adding vCenter Server to Usage Meter

Products

• VMware Usage Meter

Issue/Introduction

The Usage Meter web application shows an SRM collection error. The collection-vcenter-error.log shows the following error that shows the expiry date of the SRM certificate.

ERROR | ter collector thread | com.vmware.um.vccollector.VCCollector | vCenter collector | SRM stage raised exception com.vmware.um.collector.CollectionError: SRM collection failed on server # failed due to Collection error: Unknown Failure HTTP transport error: javax.net.ssl.SSLHandshakeException: NotAfter: Day MM DD HH:MM:SS UTC YYYY :: https://<HOSTNAME>:443/drserver/vcdr/extapi/sdk

Environment

VCF Usage Meter 9.x

Cause

SRM certificate expired.

Resolution

To resolve the Usage Meter SRM collection error, do the following:

• Take a snapshot of your SRM appliance.
• Change the SRM appliance certificate. Follow the steps to change the site recovery manager appliance certificate.
• In Usage Meter web application, select the vCenter server for which you receive an SRM collection error.
• Click Edit, and then enter the vCenter credentials.
• Click Save. Usage Meter will now refresh the vCenter Server data and start the collection.