Unable to query the live linux source machine in VMware Converter
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Unable to query the live linux source machine in VMware Converter

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Article ID: 321928

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Updated On:

Products

VMware vSphere ESXi

Issue/Introduction

Symptoms:
When trying to convert a linux machine, VMware converter indicates " Unable to query the live Linux source machine "
In the Converter GUI log file, you see :
Cannot query source HW info: converter.fault.SysinfoQueryLinuxFault
VMware Converter started as Administrator, no UAC and connectivity is checked between source machine and client.
SSH is working correctly.
No echo line in .bashrc and /tmp permissions are ok.



Cause

The Source Machine is using differents HMACs in SSHD configuration.
VMware converter try to use hmac-sha1,hmac-sha1-96,hmac-md5 but none of those matching an existing in SSHD configuration.
You can see similar log in SSHD log :
fatal: no matching mac found: client hmac-sha1,hmac-sha1-96,hmac-md5 server [email protected],[email protected],[email protected],hmac-sha2-512,hmac-sha2-256,hmac-ripemd160 [preauth]

Resolution

Add hmac-sha1,hmac-sha1-96 or hmac-md5 at the end of the MACs line in /etc/ssh/sshd_config
Restart SSHD with systemctl restart sshd