VMware vRealize Business Fails when running 'monit restart all'

Products

• VMware Aria Suite

Issue/Introduction

Symptoms:
When running monit restart all getting the following message:

There is no service named "[vRB Server Hostname]"

Environment

VMware vRealize Business for Cloud Standard 7.x
VMware vRealize Business for Cloud Advanced 7.x
VMware vRealize Business for Cloud 7.5.x

Cause

This is caused when the Hostname for the VM is changed. The monit service for the system will have the original name for the hostname. When running 'monit restart all' it picks up the current hostname as the system service and displays the message There is no service named "[vRB Server Hostname]".

Resolution

In order to update the Hostname for the System Service please perform the following:

1. Run the command to see the current value for the System process:

   • monit status

   • Note: Shows the last service show "System 'vrb shortname'"
2. Run the command to update the System process to the current configuration

   • monit reload

   • Note: Will show the message - Reinitializing monit daemon
3. Run the command to confirm System process is updated

   • monit status

   • Note: Shows the last service as matching the hostname "System 'vrb FQDN'"

The command monit restart all will now succeed without error.

Additional Information

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