HCX - Transport Analytics Uplink Test failure

Products

• VMware HCX

Issue/Introduction

Identify a known issue which is causing Uplink test (transport analytics) to fail for a service mesh and how to recover that.

Symptoms:
After upgrading HCX Connector or Cloud manager to 4.6.0, the uplink test could be failed with below error:

HCX App.log

2023-03-08 18:20:01.036 UTC [InterconnectService_SvcThread-45940, IX:########-####-####-####-########8c8b, J:769e9bc3, , TxId: ########-####-####-####-########521a] INFO  c.v.v.h.s.i.u.UplinkUnderlayMetricOnDemandCollectorJob- uplinkUnderlayMetricOnDemandCollector Running in state: FAILED for uplinkId network-########-####-####-####-########251f

2023-03-08 18:20:01.064 UTC [InterconnectService_SvcThread-45937, J:7c2f324f, , TxId: ########-####-####-####-########521a] ERROR c.v.v.h.s.i.u.SMUnderlayMetricOnDemandCollectorJob- uplinkUnderlayMetricOnDemandCollector failed, errorCode:null. stacktrace:null, errorMessage:Uplink on-demand test failed

2023-03-08 18:20:01.066 UTC [InterconnectService_SvcThread-45937, J:7c2f324f, , TxId: ########-####-####-####-########521a] ERROR c.v.v.h.s.i.u.SMUnderlayMetricOnDemandCollectorJob- Failure detected while verifying completion of InterconnectServiceJobs::uplinkUnderlayMetricOnDemandCollector. Reason: Interconnect Service Workflow uplinkUnderlayMetricOnDemandCollector failed. Error: Uplink on-demand test failed
java.lang.RuntimeException: Interconnect Service Workflow uplinkUnderlayMetricOnDemandCollector failed. Error: Uplink on-demand test failed
	at com.vmware.vchs.hybridity.service.interconnect.AbstractInterconnectJob.getSubflowJobDataArray(AbstractInterconnectJob.java:672)

Resolution

This issue is fixed in HCX 4.6.1 release.

Workaround:
User can open a Service Request with VMware Global Support Services and include the required information to work on remediation.

Additional Information

Impact/Risks:

• The Uplink test performed through Transport Analytics wizard will be failed for HCX 4.6.0.

Note: This behavior could be noticed in the environments where uplink network is shared with Mgmt/vSR OR vMotion in HCX Network Profile configuration running 4.6.0.

• There will be NO impact to Migration & Network Extension services.