Registering MSI file fails with SDG001132

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Article ID: 32142

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Updated On:

Products

CA Automation Suite for Data Centers - Configuration Automation CA Client Automation - Asset Management CA Client Automation - IT Client Manager CA Client Automation CA Client Automation - Remote Control CA Client Automation - Asset Intelligence CA Client Automation - Desktop Migration Manager CA Client Automation - Patch Manager

Issue/Introduction

Problem:

Trying to register an MSI package and getting the message:

Software delivery registration information was found in conjunction with the MSI package. Register the package using the import software package method [SDG001132]

<Please see attached file for image>

MSIregerror.png

 



Environment

CA Client Automation - All Versions

Resolution

Solution:

This error occurs when trying to register an exported Software Delivery MSI Based package as a new package. In this case, the Reginfo directory already exists and hence this error message is seen.

To resolve, you can do as the message indicates and register the package using the 'import software package' option, or alternatively, you can copy the MSI files(s) to a dedicated, empty directory and retry the registration.

Attachments

1558697544026000032142_sktwi1f5rjvs16j09.png get_app
1558697542250000032142_sktwi1f5rjvs16j08.png get_app