The Update tab in the vRealize Automation VAMI indicates the upgrade is still in progress

Products

• VMware Aria Suite

Issue/Introduction

Symptoms:

• The Update tab in the vRealize Automation VAMI indicates the upgrade is still in progress.
• The file /tmp/vra-upgrade-on.txt file exists on any of the VA nodes.
• In the access_log.txt and catalina.out log files, you see entries similar to:
  
  "Unable to load resource with ID <Resource_ID>"
  "Not refreshing expired principal as upgrade is in progress"

Environment

VMware vRealize Automation 7.x

Cause

This issue occurs because the vRA upgrade mode flag was not cleared after the upgrade has completed.

Resolution

To resolve this issue:

1. SSH to each of the VA nodes.
2. execute this command:
   
   rm -rf /tmp/vra-upgrade-on.txt