Node-API (NAPI) init script fails to finish within timeout of 5 mins in NSX-T

Products

• VMware NSX

Issue/Introduction

Symptoms:

• Operations or Command Line Interface using the NAPI server fails.
• CCP-MP registration fails.
• You see the error:
  
  Unable to retrieve manager configuration.

Environment

VMware NSX-T Data Center
VMware NSX-T Data Center 2.x

Cause

This issue occurs due to the N-API init timing out as loading of Docker images are slow. This may occur during the first boot during installation or first boot after upgrade of the Controllers. It can also be identified immediately before it can impact the data traffic. Some CLIs can fail and require a reboot to resolve but there is no impact on the data traffic.

Resolution

This is a known issue affecting VMware NSX-T Data Center 2.3.x.

Currently, there is no resolution.

Workaround:
To work around this issue, reboot the affected Controllers.