Configured NFA as a Data Source (DS) for the NetOps Portal. The DS status shows as Available, and the connection according to the "Test" button is successful. Despite this, the NFA elements aren't seen in the NetOps Portal after what appears to be a successful synchronization cycle. When this is seen, the following factors are true:
This is because the NFA RIB Query service is not configured to run with HTTPS like the rest of the software.
From the DMService.log file in the CAPM system this problem is observed with the appearance of this error message:
Failed to scan RIB source
Caused by: com.ca.im.rib.engine.sources.RIBSourceException: Unexpected error occurred while scanning a RIB source
RIB Source URL: https://<NFA_HostName>:8681/NFARS/ribsource/rib/soap?wsdl
at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
... 3 more
Caused by: javax.xml.ws.WebServiceException: Could not send Message.
That log is found under:
The default path would be:
CA Performance Management
Network Flow Analysis
This solution will allow you to use HTTPS to drill down from NetOps Portal to NFA, but the data from reports will still be transmitted in HTTP:
CAPM should now synchronize with NFA and receive the elements from NFA
Another option is to configure the NFA RIB Service to use HTTPS which requires an additional certificate on the NFA server under the keystore located at (default path):
This second cert will also need to be imported into CAPM for cross pollination of the certificates otherwise this will fail.
To configure the NFA RIB Service to use HTTPS, it is highly recommended to contact CA Professional Services.