Configured NFA as a Data Source (DS) for CA Performance Manager (CAPM). The DS status shows as Available and the connection according to the "Test" button is successful. Despite this the NFA elements aren't seen in CAPM after what appears to be a successful synchronization cycle. When this is seen the following factors are true:
This situation is because the NFA RIB Query service is not configured to run with HTTPS like the rest of the software.
From the DMService.log file in the CAPM system this problem is observed with the appearance of this error message:
Failed to scan RIB source
Caused by: com.ca.im.rib.engine.sources.RIBSourceException: Unexpected error occurred while scanning a RIB source
RIB Source URL: https://<NFA_HostName>:8681/NFARS/ribsource/rib/soap?wsdl
at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
... 3 more
Caused by: javax.xml.ws.WebServiceException: Could not send Message.
That log is found in $CAPM_HOME/CA/PerformanceCenter/DM/logs. The default path would be /opt/CA/PerformanceCenter/DM/logs/.
This solution will allow you to use HTTPS to drill down from CAPC to NFA, but the data from reports will still be transmitted in HTTP:
2.Configure your firewall to permit traffic on port 8681 between the CAPM server to NFA server
3. Run a Full Synchronization for the NFA DS
CAPM should now synchronize with NFA and receive the elements from NFA
Another option is to configure the NFA RIB Service to use HTTPS which requires an additional certificate on the NFA server under the keystore located at (default path) D:\CA\NFA\Reporter\RIB\NFA\etc. This second cert will also need to be imported into CAPM for cross pollination of the certificates otherwise this will fail.
To configure the NFA RIB Service to use HTTPS, it is highly recommended to contact CA Professional Services.