Logging into the AppDefense Manager fails

Products

• VMware

Issue/Introduction

Symptoms:

• Logging into the AppDefense Manager fails.
• A message is displayed similar to:
  
  Loading..".  Next you go back to the login screen in the browser.

Cause

This issue occurs due to 3rd party cookies that are disabled in the browser. This is required by the browser to redirect to a cross origin authentication. 

For more information, see Cross-Origin Authentication.

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Resolution

To resolve this issue, update your current browser to allow 3rd party cookies.
Log in to the Cloud Manager again and ensure it works.

1. For Chrome browser, navigate to chrome://settings/content/cookies.
2.  Click Allow .
3. Click Add and type "vmwaredrx.auth0.com".
4. Save it.