How do you configure Xtraction to use SSL/HTTPS?

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Article ID: 32086

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Products

SUPPORT AUTOMATION- SERVER CA Service Desk Manager - Unified Self Service KNOWLEDGE TOOLS CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

Question

How do you configure Xtraction to use SSL/HTTPS?

Answer

There is no configuration necessary within the Xtraction application for SSL/HTTPS.

This purely involves setup of SSL on IIS as per the IIS documentation or via the many online resources.

Additional Information

How To Set Up an HTTPS Service in IIS - https://support.microsoft.com/en-us/kb/324069

Refer to the 'Xtraction 15.1 Installation Guide' for instructions on how to install the latest version of Xtraction

Note:  Xtraction is only supported on Windows 2008, 2008 R2, 2012 and 2012 R2

 

 

 

Environment

Release: SDMU0M99000-14.1-Service Desk Manager-Full License
Component: