"Invalid credentials" error while adding a vCenter Server to vRealize Business for Cloud
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"Invalid credentials" error while adding a vCenter Server to vRealize Business for Cloud
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Article ID: 320613
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Updated On: 08-17-2023
Products
VMware Aria Suite
Issue/Introduction
Symptoms:
Unable to add a vCenter Server to vRealize Business (vRB) for Cloud.
Even though credentials are correct, you get an error similar to:
Invalid credentials entered for the specified datasource.
Environment
VMware vRealize Business for Cloud Advanced 7.x VMware vRealize Business for Cloud Standard 7.x
Cause
This error occurs when LastPass application is used with the Google Chrome browser. When a password is copied and pasted using LastPass with Google Chrome, the copied password does not work.
Resolution
To resolve this issue, use one of these options:
Disable LastPass application and type the password manually while adding vCenter to vRB for Cloud using Google Chrome browser.
Use Internet Explorer (IE) browser since IE is not affected by this LastPass issue.