Powering on virtual machines in VMware Cloud Director fails with the error: insufficient resources

Products

• VMware
• VMware Cloud Director

Issue/Introduction

Symptoms:

• Powering on virtual machines in VMware Cloud Director (vCD) fails
• You see the error:
  
  Deployment of Virtual Machines in this Organization VDC has been disabled due to insufficient resources in the Provider VDC. Please contact the System Administrator
   
• Cannot start any virtual machines in a Pay As You Go (PAYG) Organization VDC
• Cannot start virtual machines even though resources are sufficient

Environment

VMware Cloud Director

Cause

This issue occurs when users overcommit the resources for a Provider vDC which contains PAYG Org vDCs.

The values for 'Total Reservation Sold' (for all vDCs in a given PvDC) should be less than Available Reservation in the PvDC Resource Pool.
 

As PAYG use Resources from the Provider VDC, it is possible for them to cause contention with the other Organization VDCs and as such are disabled when the PvDC Resources are not managed correctly.

Resolution

By default, Cloud Director ( vCD) disables all PAYG Power On operations as soon as the overcommitment occurs.

To resolve this issue, PAYG operations need to be re-enabled in the database.

Database edits should only be done with Technical Support. Open a case referencing this article for additional assistance.